The Unexpected Homeless, a campaign by TBWA in partnership with NZME for the Salvation Army, has launched today leaving NZ Herald browsers struggling to get ‘home’.
When you click on the major news website’s ‘Home’ button, users are taken to an unexpected destination, a home they were not looking for. “We wanted to play with the preconceived notions of what it is to be homeless in New Zealand,” said says TBWA ECD Christy Peacock.
“Suddenly finding yourself without a home can happen to all of us, at any time. Thankfully the Salvation Army is there to help. By displacing people from their daily routine and making them struggle to get ‘Home’ we wanted to highlight just how easy it is to find yourself in a similar situation, unexpectedly.
“The numbers here in New Zealand are huge and the reality is it can be as simple as a missed pay check putting you behind on bills and rent that sets the ball rolling.”
A recent University of Otago analysis on the 2013 census showed that one in 100 New Zealanders – roughly 42,000 people – have been living in severe housing deprivation.
“TBWA came to us with this idea and it resonated so strongly with our team we instantly came on board,” says NZME executive creative director Tracey Fox. “The NZ Herald home button has never been used like this before, and was no small ask for the developers as the NZ Herald home page receives over 1.1 million impressions on the desktop site alone.
“We’ve never served content like this before but have a creative and adaptable team that were able to quickly pull it together and deliver on the idea.”
Users are offered a chance to “help” which includes signing up or donating to the 14 Hours Homeless events that will be held throughout the country. Of course there is also the choice to ignore the problem and just “continue home”.
TBWA is working with The Salvation Army to change the perception of the homeless and have New Zealanders understand there is a big job to be done for 42,000 people living woefully short on basic amenities. “The struggles of homelessness are not reserved for those out on the street,” says Rhondda Middleton, community engagement manager for the Salvation Army.
“14 Hours Homeless is a chance to build empathy for the one-in-100 Kiwis struggling to find suitable permanent housing and to signal to government that better solutions need to be found. It’s also a chance to raise funds that will drive change in our communities.”
Peacock said the partnership with NZME has allowed TBWA to create bespoke ideas in order to reach a diverse audience conveying this unexpected message. In addition to the home button which launches the campaign, Radio spots, PR, unexpected home listings and social media lead outdoor stunts will play out over the coming weeks.
14 Hours Homeless events are on in Auckland (Waitakere), Napier, Wellington and Invercargill on 7 October, and in Palmerston North on 5 October.
The Salvation Army help provide food, warmth and practical assistance to those in need. Last year’s 14 Hours Homeless events involved over 500 people and raised over $80,000.
- To help, click here
All creative work by TBWA, media placements from NZME, and production and filming by Eight were provided free of charge for this campaign.
CREDITS
Client: The Salvation Army
Public Relations Director: Shane Chisholm
Community Engagement Manager: Rhondda Middleton
Agency: TBWA
ECD: Christy Peacock
CD: Karen Maurice O’Leary and Tim Huse.
Creative Team: Smeta Chhotu-Patel and Lucy Ochoa-Petit
Account Manager: Ruby Soole
Producer: Jodie Hari
Digital producer: Marianne Short
Agency Editor: Jim Hudson
Media Partner: NZME
ECD: Tracey Fox
Account Director: Matt Patterson
Production Company: Eight
Managing Director: Katie Millington
Director: Jamie Lawrence
Executive Producer: Anna Kennedy
DOP: Julian Geraets
PR: Eleven PR
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